ITAMExperts team will not just install bits, stand up servers and roll out agents. We make sure your ServiceNow instance is configured correctly. We also make sure your data, process design and program strategies are set up to maximize the value of your software investments while minimizing risks and costs. ITAMExperts team is highly experienced in majority of the tools offered by ServiceNow under ITAM space.
ServiceNow Hardware Asset Management (HAM): This is a specialized product within the ITAM suite that focuses on managing physical hardware assets, such as computers, servers, and mobile devices. HAM helps organizations track the procurement, deployment, maintenance, and retirement of hardware assets.
ServiceNow Software Asset Management (SAM): SAM is another specialized product within the ITAM suite that focuses on managing software licenses, installations, and usage. It helps organizations maintain compliance with software licenses, reduce costs through optimized software usage, and track software assets.
ServiceNow Service Mapping and Configuration Management Database (CMDB): The CMDB is at the core of ServiceNow’s asset management capabilities. It allows for the centralization of asset data and its relationships with other IT components, enabling a holistic view of the IT environment. Service Mapping can automatically discover and map dependencies between assets and services.